đź“„ Terms and Conditions
Company: Journey Technologies Ltd
Website: https://StartJourney.co.uk
Â
These Terms and Conditions govern your use of our website and the services provided by Journey Technologies Ltd (“Journey”, “we”, “our”, “us”). By accessing our website or using our services, you agree to these Terms in full.
1. Company Information
Journey Technologies Ltd
Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom
Email: JourneyclinicUK@gmail.com
Company Registration Number: 16483052
2. Our Services
Journey provides:
Remote consultations for weight loss treatment
Prescription of approved weight loss medications
Exercise and nutritional guidance
Coordination with CloudRX for pharmacy fulfilment
Â
We do not offer emergency medical services. Our services are supplementary and not a replacement for your GP or NHS care.
3. User Eligibility
At least 18 years old
A UK resident
Capable of providing informed consent
You must provide accurate, complete, and current information. False or misleading information may result in denial of service.
4. Medical Consultations and Prescriptions
Consultations are conducted by licensed healthcare professionals. All treatments are based on professional judgment and the information you provide. We reserve the right to refuse or withdraw treatment where medically inappropriate.
Â
Prescriptions are fulfilled by our licensed pharmacy partner, CloudRX, which operates independently under its own regulatory obligations.
5. Pricing, Payments & Refunds
Prices for consultations and medications are listed on our website.
Payments must be made upfront using accepted payment methods.
Refunds are considered on a case-by-case basis and are not guaranteed, especially once a prescription has been issued or medication dispatched.
6. Cancellation Policy
You may cancel a consultation up to 24 hours before your scheduled appointment. Cancellations after this window may not be eligible for refunds.
7. Liability Disclaimer
Journey is not liable for:
Delays or issues in pharmacy delivery (CloudRX)
Adverse effects resulting from failure to follow prescribed treatment
Data errors provided by users
Nothing in these Terms limits liability where prohibited by UK law.
8. Intellectual Property
All content on our website—including text, images, logos, and software—is the property of Journey or its licensors. Unauthorized use is prohibited.
9. Data Protection
We process your personal data in accordance with our Privacy Policy. By using our services, you consent to this processing.
10. Modifications
We reserve the right to modify these Terms at any time. Updates will be posted on this page. Your continued use of our services indicates acceptance of any changes.